Visitors to the office are advised that booking ahead of time is required at the Durham Passport Office, as the office is run on an "appointments only" basis.
Appointments at Durham Passport Office
You can book Urgent Fast-Track services by phone (during office hours) or online 24hrs.
(!) Not available for First Time Adult Passports
Please note that you are not able to turn up at the Durham Office without a pre-booked appointment, they will refuse to grant you access to the building due to security. For those who have a postal application it is advisable to send this via post rather than attempting to visit the office to hand in your application.
The Durham Passport Office is open six days a week, however they are not open on Sundays for appointments, however the HM Passport Office adviceline is available 7 days a week for booking of appointments, the opening times for the Durham passport office are as follows:
The Durham Customer Service Centre is fully accessible to wheelchair users, also including induction loop, disabled toilets, baby changing facilities and braille signs
Walkergate Car Park is a parking garage located at 30 Freeman's Place, it is open 24 hours. It is 15 minutes away from the Durham passport office in walking distance.
Sidegate Car Park is a car park located at 15 Sidegate, it is open 24 hours. It is 10 minutes away from the Durham passport office in walking distance.
Prince Bishops Car Park is a car park located at Prince Bishops Place, it is open until 12am. It is a short 5 minute walk away from the Durham passport office.
Durham Station is also located a short 5-6 minute walk from the Passport Office on Station Approach, which has a short stay carpark available for those traveling by car.